In healthcare and aged care, technology has to do more than work — it has to support care.

A NurseCall button that does not connect quickly, a Wi-Fi dropout in the middle of a clinical system, a CCTV camera that did not record when an incident happened — these are not IT problems, they are patient safety problems.

Watermans installs and supports NurseCall, IT and security systems for healthcare and aged care providers across Northland. NurseCall and patient communication systems, secure access control, CCTV for resident and staff safety, reliable networks for clinical software, and the electrical infrastructure behind it all.

Because we work across electrical, IT, security and communications, we can design these systems to work together — so the NurseCall ties into staff paging, access control links to the resident register, and CCTV integrates with the wider security system. One provider, one design, one team accountable for the whole installation.

How we support healthcare and aged care

  • NurseCall systems — wired and wireless call points, corridor displays, mobile alerts and staff paging
  • Access control to manage resident, visitor and staff movement through restricted areas
  • CCTV and surveillance systems for facility and entryway monitoring
  • Security monitoring and alarm systems
  • Managed IT, cyber security and cloud services for clinical and administrative systems
  • Wi-Fi, networking and structured cabling designed for high-reliability clinical environments
  • VoIP phone systems with mobile and DECT handsets for staff on the move
  • Commercial electrical services, lighting and emergency lighting compliance

Common questions from healthcare and aged care clients

Planning a new facility, a NurseCall upgrade, or a full systems review? Talk to our healthcare team.

Can you upgrade an existing NurseCall system?

Yes. We can extend, upgrade or replace existing NurseCall systems — including moving from older wired-only systems to wireless and mobile-alert options.

Do you provide systems for both rest homes and hospital-level care?

Yes. We work with aged care facilities across rest home, hospital and dementia care levels, and tailor the call system, access control and monitoring to each level of care.

Can NurseCall integrate with our paging or mobile devices?

Yes. Modern systems can send alerts directly to staff DECT handsets, smartphones or pagers, with escalation if a call is not acknowledged within a set time.

Do you support clinical IT systems and electronic records?

Yes. Our managed IT services support the networks, devices and security that clinical software relies on. We work alongside your clinical software vendors rather than replacing them.

Companies we work with

Northland District Health Board
Hora Hora
Dargaville High School
Onerahi Primary School
Maungatapere School
Tauraroa area school
Whangarei Primary School

What healthcare clients tell us

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